Content Marketing is About Customers, Not Keywords

Content marketing for small businesses is a topic that has been extensively covered, yet it remains one of those areas that is often misunderstood and continuously evolving. It has become an integral part of long term growth planning, serving as the voice of strategy. 

Your marketing strategy unites your website’s structure, search engine optimisation (SEO) tactics, and content creation to turn strangers into customers. This integrated approach ensures that every element of your marketing works together to achieve your business goals. 

The major algorithm updates over the years, such as Google’s Hummingbird and Panda, have penalised low-quality content and questionable backlinks, leading many SEO professionals to recognise the paramount importance of content in driving the entire industry. 

The introduction of Google’s RankBrain, an artificial intelligence engine, further emphasises the shift towards valuing user engagement, including factors like dwell time and sharing, as key metrics for content ranking.

In response to these changes, the focus has shifted towards creating content that not only builds awareness and trust but also actively engages the audience. For example, financial planners adapting to the shifts in Google’s algorithm means creating content that resonates with their target audience’s needs and concerns. For example, they could develop a comprehensive guide on retirement planning that addresses common questions and challenges faced by their clients. 

By focusing on providing valuable information that helps clients navigate the complexities of financial planning, they can improve their website’s rankings and attract more potential clients seeking expert advice.

Get to Know Your Clients

The essence of any content strategy lies in understanding the intent of the client. What problems, questions, or goals do they have? It’s crucial to delve into the needs of the customer, looking beyond keywords to the actual issues they face. Engaging with customers, reviewing their feedback, and conducting keyword research are all starting points, but they are just the beginning. True success in content marketing comes from focusing on the customer, addressing their real problems and the emotional side then delivering solutions that resonate with their needs.

Where to begin? Online tools like Answer The Public and BuzzSumo can provide valuable insights into the questions and topics that matter most to your audience. However, selecting content that aligns with your business’s expertise and unique perspective is vital. It’s not just about choosing popular content; it’s about creating customer-focused material that leverages your knowledge and viewpoint.

Content Power Up: Storytelling

The power of storytelling in content marketing cannot be overstated. It’s a potent tool that enables all businesses to connect with their audience on a deeper level. Through storytelling, businesses can share their brand’s journey, highlight customer success stories, and convey their unique values and personality. This creates an emotional connection with the audience, making the content more memorable and impactful. 

Furthermore, storytelling helps differentiate a brand in a crowded market, as each story is unique and personal. By integrating storytelling into their content marketing strategy, small business leaders can captivate their audience, build trust, and foster a loyal community around their brand.

The Quick Takeaway

Effective content marketing is about more than just keywords; it’s about understanding and addressing the needs of your customers. By focusing on engagement and customer intent, businesses can create content that not only ranks well but also drives meaningful results.

If you liked this article, check out our Guide to Content Marketing.

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